My account
There are a number of options you can use to view details of any card transactions you have accepted. These include:
Monthly statement
You will receive a statement at the end of each month from Barclaycard. This summary statement will highlight details of the total number of transactions processed by day, together with any applicable transaction charges. The statement will also highlight details of any other fees and charges applied to your account in relation to your transaction processing. Please note the statement will not include details of any monthly charges relating to your Service Agreement with Paytek Administration Services, First Data Global Leasing or UTP Rentals.
Enhanced reporting
If you have a physical card machine you have the option of receiving a daily transaction report listing details of all transactions processed during your trading day. The report will be sent every day at a time to suit your business needs. There is no charge for the report. If you would like to benefit from UTP’s Enhanced Reporting system, please contact us on 0330 99 99 900.
Merchant Management System
If you are using UTP’s Virtual Terminal or eCommerce Payment Gateway solution you will be given access to our Merchant Management System. The Merchant Management System provides an online portal which will allow you to view details of transactions processed on the virtual card machine or your ecommerce facility throughout the day and provides extensive features to search and recall details of transactions processed in the past. Here's the user guide for the UTP Merchant Management System.
UTP App
We provide the UTP App as a free service for all our customers. Once downloaded, you can access your merchant account to see everything from sales, refunds, cancellations to illustrated charts and reports. It's the most convenient way to see your business transactions in one easy-to-use smartphone app. iPhone users can download from Apple's App Store, and Android users can download from Google Play.
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