Presales Executive (Hastings)
Position: Presales Executive
Status: Permanent
Salary: £24,000 per year
Hours: Full Time (basic hours are 09.00 to 17.30)
Based: Hastings
UTP is one of the fastest growing merchant service providers in the UK. We provide card machines to small and medium sized businesses in three countries. We are pioneers in security and providing convenient payment methods to our customers.
Our employees are what make up our company. We train each staff member to the highest standard, providing help and guidance at all times.
Are you ready to embark on a dynamic journey as a Presales Executive? We’re seeking a motivated individual to join our exceptional internal Presales team, which is the first port of call for our business development managers.
Are you a confident communicator, driven to take initiative? Do you thrive on results and adapt seamlessly to evolving workloads? If you have a passion for excellent customer service and impeccable organisational skills, then this could be your dream job.
Daily responsibilities:
- Be the voice on the other end of the line, ensuring accurate messages reach our team.
- Immerse yourself in our various departments soaking up knowledge.
- Keep records up to date and share information as needed.
- Shine with your exceptional communication and interpersonal skills.
- Prove your prowess with MS Office, especially Excel.
- Master UTPs products and services.
- Tackle enquiries promptly and efficiently, whether they come from our internal team or external partners.
- Gain insights into our revenue structure and pricing.
- Skilfully handle any issues that may arise during the sales process.
- Exude confidence when speaking with employees over the phone.
- And, of course, handle general administration duties with flourish.
Skills/attributes:
- Strong customer service and communication skills
- Proficiency in Microsoft Office, particularly Excel
- Excellent organisational and time management abilities
- Fluency in English, both written and verbal
Benefits:
- Performance bonus
- 21 days of holiday
- Your birthday off (paid)
- Company events
- Company pension
- Health and wellbeing programme
- Referral programme
- Free eye test and payment contribution towards glasses at Specsavers
- Access to PERKBOX and monthly credit added to your account
- Dress down Friday
Additional pay:
- Performance bonus
At UTP Group, being diverse and inclusive is always a top priority. We are committed to building a team that reflects a wide range of backgrounds, perspectives and skills. We encourage applicants to apply from all races, religions, nationalities, genders and age groups.